Privacy Policy

Bluechip Financial Solutions ("we", "us") is committed to protecting your personal data. This policy explains what data we collect, why, and how we handle it — in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Data We Collect

Account data: Name, email, phone number, broker client ID, trading account details.

Usage data: Login timestamps, tool usage patterns, feature interactions, IP address.

Trading data: Order history, positions, P&L data — only as required for tool functionality.

Communication data: WhatsApp messages, support tickets, email correspondence.

2. How We Use Data

We use your data to: (a) provide and improve our trading tools; (b) verify Platinum membership eligibility; (c) provide customer support; (d) send product updates (you may opt out); (e) comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We share data only with: (a) partner brokers, solely for referral verification; (b) cloud infrastructure providers (for hosting); (c) legal authorities when required by law.

4. Storage & Security

Data is stored on encrypted servers within India. We implement industry-standard security measures including TLS encryption, access controls, and regular security audits. Trading credentials are never stored — we use broker-issued API tokens that you can revoke at any time.

5. Your Rights

Under the DPDP Act, you have the right to: (a) access your personal data; (b) correct inaccurate data; (c) request deletion of your data; (d) withdraw consent for data processing. Contact us at [email protected] to exercise these rights.

6. Cookies

We use essential cookies for: (a) language preference (localStorage); (b) session management on tradeapps.bluechipalgos.com. We do not use third-party advertising cookies or tracking pixels.

7. Policy Changes

We may update this policy periodically. Significant changes will be communicated via email or in-app notification. Continued use after changes constitutes acceptance.

8. Contact

For privacy-related queries, contact our Data Protection Officer:

Email: [email protected]
Phone: +91 93988 40360
Address: Sark House, Kondapur, Serilingampally, Hyderabad, Telangana 500084