Password Reset & 2FA

Open Login, type your registered email, and click Forgot password?.

If the email is registered and active, the backend sends a password reset email. For security, the page shows a general message even when the email is not registered.

The reset email subject is Bluechip Algos password reset.

Open the reset link from the registered email inbox. Check spam or promotions if it is not visible. Do not forward this email because the link can reset your password.

Password reset links expire after a short time.

The backend default is 30 minutes unless changed in configuration. If the link is expired, go back to Login, enter email, and request Forgot password again.

The reset page needs a token in the link.

If the token is missing, the page shows Password reset link is missing a token. In that case, request a fresh reset email.

Enter the new platform password.

This changes only the Bluechip Algos platform password. It does not change your broker password.

Confirm password must exactly match New password.

If both do not match, the page shows Passwords do not match.

Password must have at least 8 characters with uppercase, lowercase, number, and special character.

Spaces are not allowed. Use a password different from your broker password.

After reset succeeds, the page shows Your password has been reset. Sign in with the new password.

Click Back to sign in and login using the new password.

2FA means two-factor authentication. It adds a 6-digit authenticator code after password login.

Supported authenticator apps include Google Authenticator, Microsoft Authenticator, Authy, or similar apps.

If 2FA is enabled, login first asks for email and password, then asks for the 6-digit authenticator code.

The code changes every few seconds. If one code fails, wait for the next code and try again.

The backend 2FA login challenge expires quickly for security.

If it expires, go back and login again with email and password.

If you lost your authenticator app, click Reset 2FA during the 2FA login step.

You must still know your registered email and current platform password. Without the correct password, 2FA reset will not start.

After Reset 2FA starts, the page shows a new QR code and a manual setup key.

Scan the QR code in Google Authenticator, Microsoft Authenticator, Authy, or similar app. Then enter the new 6-digit code.

After entering the new 6-digit code, click Verify Code.

The backend enables 2FA again with the new authenticator setup and logs you into the platform. The reset challenge expires after a short time, so finish it immediately.